Refund and Returns Policy

Return Policy

last updated July 18, 2022

Refunds

All sales are final and no refunds will be issued

Returns

For any issues related to issues, mail to [email protected]

Questions

If you have any doubts regarding our refunds and returns policy, feel free to contact us by mailing to

[email protected]

Cancellations

The order may be cancelled before shipment due to any of the following reasons:

  1. The specific product/model is out of Stock.
  2. The order could not be shipped within the specified timeline.
  3. The shipping address is not serviceable.
  4. Any other reason beyond the control.

The orders may be cancelled post shipment and delivery due to any of the following reasons:

  1. Established defect in the product which we are not able to either replace or repair.
  2. Correct product could not be delivered.
  3. Shipping address found to be untraceable, wrong, incomplete, locked and customer not available. Refund is not applicable.
  4. Customer refused to take the delivery, refund would not be applicable incase of personalized or customized products.
  5. Products damaged during transit and delivery not accepted. Refund is not applicable

Caution: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.

Conditions:

  1. Ensure that the product is in warranty.
  2. Need to attach a note along with the product returned for processing. The note should clearly state your name and address, contact number, and order number. Describe the problem in your own words. Without your order details processing replacement would not be possible.
  3. The return courier awb/tracking number not intimated to customer support team is not eligible for replacement or returns.
  4. The order returned must accompany all the accessories (including freebies) which were serviced along with the order for receiving a replacement.
  5. Any charges levied as tax is not eligible for refund.

Note: Any Gift coupon circulated as promotional offer would not be refunded in case of cancellation of the order.